at www.bigdolf.com , we want you to be completely satiesfied with your purchase . if for any reason you are not , we offer a flexible return policy. .
- item must be return within 5 days.
- items must be original condition with tags attached .
- items must not have been worn ,used ,or altered .
- go to MyOrder of our website
- click the product and cancel order.
- choose return or exchange .
- give the reason for return .
- return/exchange the product to our shipping agent.
- refund will be processd within 5-10 days after reciving the return item .
- refund the original payment method .
- exchange for a different size/color/style.
- store credit.
- final sale items.
- personalised or customized items .
- item damaged or altered by the customer .
- you are responsible for return shipping costs.
- we will cover shipping costs for defective or incorrect items .
- refunds will be for the full amount paid minus any shipping costs .
- if you have any concerns plese contact us at amankashyap@bigdolf.com .